The problem: I have an outstanding claims issue on my unemployment claim, I have an issue with Virginia Employment Commission too, Please help with my Virginia Employment Commission issue. You will be contacted and asked for information about the job, and for your reasons for refusing the job or referral. Once the line reaches a certain capacity, the system just hangs up on people, she said. More than three million claims were processed in the past three fiscal years, three times the amount completed in 2000. He made calling the VEC a part of his daily routine — though not once did he manage to get through — and found a part-time job making $8 an hour doing deliveries for Jimmy John’s. Of those, about two-thirds have been paid, according to her presentation, which said that over $2 billion in benefits have gone out since March 15. Ralph Northam’s chief workforce advisor, has said the agency had to work quickly to staff up - in February it had about half the number of workers it did during the Great Recession. This story has been updated to correct the number of initial unemployment claims and note that it marked the sixth week of declines. And Megan Healy, Gov. Ralph Northam’s chief workforce advisor, has said the agency had to work quickly to staff up - in February it had about half the number of workers it did during the Great Recession. HENRICO, Va. (WWBT) - More than 1 million Virginians have filed for unemployment insurance benefits since January of 2020, with thousands still having a hard time getting those benefits. VEC workers in other departments with unemployment insurance experience have been redeployed to focus on claims and more are being trained. A spokesperson for the Virginia Employment Commission told 8News that 75 percent of claims have been paid. Closed Sunday and state holidays.) That number changes, but it could be anywhere from 80,000 to 90,000 claims. We can help you get Virginia Employment Commission's attention and get better help faster. When calling the weekly certification line and checking on my claim status, I am told there is an 'Outstanding Issue' on my claim. GetHuman-adelvall indicated the issue is not fixed yet. The Virginia Employment Commission is working to be more accessible to people with questions about the claims process, but many people are still having trouble getting in … Retirees have been brought back on an hourly basis to help handle claims. After finally being able to talk to someone at the unemployment office who was handling her claim and asking to talk with a supevisor, things seemed to go much more smoothly. To learn more about the problems with the VA unemployment insurance system and how you can take action, click here. About a third of the 280,000 claims awaiting payment have an issue that requires some sort of follow-up. Hyde said for weeks his online account showed he had no benefits available, which he felt was an error. Filed claim for unemployment benefits too early on *****. Your entitlement may also be affected by any pension you're able to claim. We've taken the time to write instructions for how to solve some of the most common Virginia Employment Commission customer problems. We are waiting for GetHuman-adelvall to fix the problem and share the solution with the rest of us customers. You will need to call 866-832-2363 (Available 8:15am to 4:30pm, Monday - Friday and 9am to 1pm Saturday. Fogg said capacity on the phone line is an ongoing issue. Follow other customers in the midst of the same issue or find a prior solution. The VA Unemployment Compensation Act does not allow claimants who are receiving unemployment benefits to refuse jobs without good reason. I haven't received my payment card from Virginia Employment Commission. Benefits cannot be paid if there is a claim issue. When I call unemployment,it says that I have an outstanding issue with my claim... appeal outstanding issue with unemployment. Filed again this week and still cant get through. She was even given an "inside" phone number so she could reach a live person rather than being stuck on "perma-hold." - The amount of money someone will receive each week, as a result of the unemployment claim, will vary. The VEC could not provide a breakdown of the status of the remaining one-third of claims that remained unpaid. Im new to this and dont want to lose my. My former employer did not contest my claim and does not participate in fact-finding interviews regarding former employees. Tap below to get started. This … About 46,000 additional Virginia workers applied for unemployment benefits last week, according to federal data released Thursday, a figure that declined for the sixth straight week but was still far higher than before the coronavirus hit. 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