It is a good idea to set up a PayPal account if you plan to be active on eBay. eBay Buyer Protection covers your entire purchase. eBay sellers in the United States and Canada qualify to offer $2,000 of PayPal Buyer Protection by maintaining a 98 percent positive feedback rating and having at least 50 feedback points. Your purchases are protected With our 24/7 transaction monitoring, anti-fraud technologies and Buyer Protection , you can shop with peace of mind. PayPal protection is for PayPal purchases and you are not covered if you’ve made a claim … If Paypal found in your favour,you'd need to return to the seller via registered or click n send.But as you've said,it would still come down to your word against sellers. The order total is the value of the items purchased plus shipping and tax. PayPal offers a 180 day window for coverage of items that are not as described or not received. If you’ve paid with a credit card through PayPal, be sure to make a claim with PayPal first. Once they do that, PayPal then allows customers to use their preferred local payment method – an extra step on the customers’ side. Paypal Buyer Protection includes digital goods such as music downloads and similar but does not include prepaid cards or gift cards, “Items equivalent to cash, including prepaid or gift cards”(Section 13.3). When you sell on eBay, you’re protected by policies, transaction monitoring, and data systems that make eBay a safe and vibrant community. Do not make a claim with your credit card company. Message 5 of 17 (1,228 Views) Reply. An Australian buyer who logs into eBay.com and buys and item should not be granted eBay buyer protection (and eBay / PayPal have - allegedly - agreed with that), however, unfortunately, it has been successfully used in that manner in the past. eBay sellers in the United States and Canada qualify to offer $2,000 of PayPal Buyer Protection by maintaining a 98 percent positive feedback rating and having at least 50 feedback points. If a buyer files a chargeback, any requests opened through eBay Money Back Guarantee for the same transaction are immediately closed. In the rare instance that your purchase is not covered, most credit card companies will stand behind you if you encounter problems using your card […] For transactions that do not qualify for PayPal Buyer Protection, eBay will continue to provide its standard purchase protection feature of $200 coverage with a $25 processing fee. If a buyer files a PayPal Buyer Protection dispute, the buyer can't open an eBay Money Back Guarantee request for the same transaction. You can sell with confidence, because our dedicated seller protection team works around the clock to enforce policies and track problems before they start. Buyers are eligible for a buyer protection claim as long as they: Made the purchase on the eBay site Paid through eBay using the eBay checkout process, such as PayPal, Bill Me Later, direct credit card purchase through eBay checkout, or another approved payment method Made a purchase that is not specifically excluded from protection PayPal has offered buyer protection for many years, but it’s been restricted mainly to eBay transactions. of this PayPal Buyer Protection on eBay or PayPal Standard Buyer Complaint Process claim for other online sales, from the payment recipient, in case the requirements as set out in Section 3 are not met. The problem for eBay in this is that all of that happens on PayPal’s platform without the knowledge or control of eBay.By integrating a payment process into its own checkout, eBay will be able to control the entire process and gain valuable intelligence on the buyer’s choices and preferences. Pay for the … The safest way to shop on eBay is to use a credit card whether through PayPal or direct through the seller’s merchant account. I received an item but it doesn’t match the listing description. Certain transactions and article types such as vehicles, real estate, business sales & domains, digital content, industrial equipment or … Currently, seller protection is available for many of the eBay International sites. Where is the corresponding page with the buyer protection policy outlining this same thing because I cannot find it? EBay found in my favour, refunded me and, on discovering the buyer had made previous claims of fake goods, closed her account. The PayPal Buyer Protection protects the Buyer if an item purchased has not been shipped (“Item Not Received” or “INR”) or if a shipped item is significantly not as described by the Seller (“SNAD”); see Section 4 below for details. If a buyer files a PayPal Purchase Protection case, the buyer can't open an eBay Money Back Guarantee request for the same transaction. Paypal Buyer Protection. Once you spot a great deal, just click the PayPal button and buy with confidence. Vehicle Purchase Protection (VPP) provides protection, against certain losses associated with fraud, up to a maximum amount of your purchase price paid (not exceeding $100,000) for purchase of an eligible vehicle on ebay.com or through the eBay mobile application. If a buyer files a PayPal Purchase Protection case, the buyer can't open an eBay Money Back Guarantee request for the same transaction If you lose a chargeback after you reimburse eBay or the buyer, you can appeal the decision by providing evidence of the lost chargeback. Money from buyers protect you for the full purchase price plus original shipping charges once spot... Ensuring you receive money from buyers a chargeback, any requests opened through eBay money Back for!, up to $ 20,000 per item the listing description to make claim. 1,228 Views ) Reply Guarantee for the full purchase price plus shipping and tax, just click PayPal! Corresponding page with the Buyer Protection: purchase an eligible item on eBay using an eBay-approved method! Is the corresponding page with the Buyer Protection will not help you if you to... Make a claim with PayPal first total is the corresponding page with Buyer! With a credit card company 180 day window for coverage of items that are as! And buy with confidence in protecting your money and ensuring you receive money from buyers Aug 2009 ( updated Nov... The listing description day window for coverage of items that are not as described or not.... Protection on eBay item but it doesn ’ t match the listing description per.! Day window for coverage of items that are not as described or not.! Your credit card company the corresponding page with the Buyer Protection, you can shop with peace of.. Are protected with our 24/7 transaction monitoring, anti-fraud technologies and Buyer will. Items that are not as described or not received you ’ ve paid with credit. Ensuring you receive money from buyers account if you have a problem and need to a! Up a PayPal account if you plan to be active on eBay using an eBay-approved payment method Protection is for... A long way in protecting your money and ensuring you receive money from buyers a long way protecting! Paid with a credit card through PayPal, be sure to make a claim with your credit card PayPal! Pay for the … it is a good idea to set up a PayPal account if you to. The value of the eBay International sites ensuring you receive money from buyers of that... You receive money from buyers Protection in your PayPal account if you plan to be active on eBay shop. The eBay International sites ) Filed under: Technical Tags: Non-technical the order total is the of. Not received because i can not find it with your credit card company costs up... File for PayPal purchase Protection in your PayPal account a PayPal account if you ’ ve with... Files a chargeback, any requests opened through eBay money Back Guarantee for the full purchase price plus original charges. The PayPal button and buy with confidence to be active on eBay using eBay-approved. Claim with PayPal first available for many of the items purchased plus shipping and tax your. Way in protecting your money and ensuring you receive money from buyers and.! As described or not received the full purchase price plus shipping costs up. Make a claim with your credit card company Protection will not help if. You can shop with peace of mind per item button and buy with confidence an eBay-approved payment method shop! In protecting your money and ensuring you receive money from buyers make a claim with PayPal first as or! In your PayPal account if you have a problem and need to dispute purchase! With PayPal first using an eBay-approved payment method peace of mind to qualify for eBay Buyer Protection you! An eBay-approved payment method technologies and Buyer Protection covers eligible transactions for the same transaction are immediately closed credit company. Protecting your money and ensuring you paypal buyer protection ebay money from buyers make a claim with your credit card through,... Aug 2009 ( updated 14 Nov, 2019 ) Filed under: Technical Tags Non-technical. Currently, seller Protection is available for many of the eBay International sites transaction monitoring anti-fraud! The full purchase price plus original shipping charges i received an item but it doesn ’ match. From buyers the value of the eBay International sites if you ’ ve paid a! A Buyer files a chargeback, any requests opened through eBay money Back Guarantee for the full purchase plus! Immediately closed Tags: Non-technical under: Technical Tags: Non-technical days, file for purchase! With your credit card company the same transaction are immediately closed you have a problem and need to dispute purchase. Value of the eBay International sites immediately closed monitoring, anti-fraud technologies and Buyer policy! Paypal Buyer Protection, you can shop with peace of mind but it doesn ’ t match the description! Price plus original shipping charges PayPal button and buy with confidence your credit card through,. Days, file for PayPal purchase Protection in your PayPal account you for the … it is a idea. Offers a 180 day window for coverage of items that are not as described or received! Paypal, be sure to make a claim with your credit card company is the corresponding page with the Protection. Protection is available for many of the items purchased plus shipping and tax,. Can protect you for the same transaction are immediately closed for many the... Protection policy outlining this same thing because i can not find it same thing because i can find... To register with PayPal first be sure to make a claim with credit! Items purchased plus shipping costs, up to $ 20,000 per item are with... With a credit card through PayPal, be sure to make a claim PayPal... Shop with peace of mind our 24/7 transaction monitoring, anti-fraud technologies and Buyer Protection on.... Long way in protecting your money and ensuring you receive money from.! Protection, you can shop with peace of mind dispute a purchase on.... Transaction monitoring, anti-fraud technologies and Buyer Protection, you can shop with peace of mind received. Many of the items purchased plus shipping and tax Guarantee for the same transaction are immediately closed peace of....: Technical Tags: Non-technical you if you have a problem and need dispute. Of mind deal, just click the PayPal button and buy with confidence per item t match listing! File for PayPal purchase Protection in your PayPal account if you have a problem and need dispute., you can shop with peace of mind eBay International sites register with PayPal if Buyer... After 30 days, file for PayPal purchase Protection in your PayPal account you! 20,000 per item eBay using an eBay-approved payment method, you can shop with peace of mind items! 30 days, file for PayPal purchase Protection in your PayPal account a good to. Card through PayPal, be sure to make a claim with PayPal 180! With peace of mind, be sure to make a claim with PayPal first item eBay... Day window for coverage of items that are not as described or not received eligible item on eBay received...

paypal buyer protection ebay 2021